Terms of Service
These Terms of Service ("Terms") are an agreement between you and CBL Publications ("we", "us", or "CBL Publications") governing your use of the StorageBuddy AI mobile app (iOS and Android), its QR label viewer, its companion web pages, and related services (together, "the Service").
By creating an account (including the anonymous account the app creates when you first open it), joining a shared space, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Who we are
StorageBuddy AI is operated by CBL Publications, based in the United States. Contact: support@storagebuddy-ai.com.
2. The Service
StorageBuddy AI is a long-term inventory for the things you keep in storage — garage and seasonal totes, storage units, workshop parts. You create locations and containers (totes, bins, boxes, drawers), log their contents by photo, voice, or typing, and search for any item later to find the container and where it lives. Optional AI features — powered by third-party AI models — can list container contents from photos, read written labels, identify single items, carry out voice commands, and answer questions about your inventory. You can share a space with household members or others by join code, print QR labels that open a container's contents, and export your inventory.
3. Your account
- You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use it only with a parent's or guardian's permission.
- When you first open the app, an anonymous account is created for you. You can save your space by adding an email address and signing in with a one-time link. If you never add an email, losing your device or app data may mean losing access to your account; we cannot restore an anonymous account.
- You are responsible for activity that occurs through your account and for keeping access to your device and email secure. You may not impersonate anyone else.
4. Shared spaces and QR labels
- Anyone who joins a space with its join code can view and change everything in it. Share join codes only with people you trust. Each member is responsible for what they add to a shared space.
- QR labels link to a public web page that shows the labelled container's name, location, item list, and cloud-stored photos to anyone with the label or its link, unless the space owner turns the label viewer off. Do not put anything on a labelled container's inventory that you would not want a person holding the label to see.
5. Acceptable use
The Service is provided for personal, non-commercial use: keeping track of belongings you own or are genuinely helping someone manage. Normal heavy use — cataloging an entire garage, storage unit, or workshop in a weekend — is expected and welcome.
You agree NOT to:
- Use the Service for any illegal purpose or in violation of any applicable law or regulation, including to catalog, store images of, or coordinate the storage or transfer of stolen property, contraband, or other illegal goods.
- Upload content you do not have the right to use, or content that is unlawful, harmful, infringing, or malicious (including malware or code intended to disrupt the Service).
- Make automated, scripted, or excessive use of the Service, including its AI features — for example, driving the app with bots or scripts, repeatedly creating and deleting containers, or generating AI requests beyond what personal inventory use requires.
- Circumvent or attempt to circumvent the Free plan's AI snap allowance, rate limits, or any other technical restriction, including by creating multiple accounts for that purpose.
- Resell, sublicense, or provide the Service (including its AI features) to third parties, or use it to build or operate a competing product or to extract data for one.
- Reverse engineer, decompile, probe, or scan the Service except where the law permits it despite this restriction.
- Interfere with or disrupt the Service, its servers, or other users' use of it, or attempt to access a space or data you are not a member of (including by guessing label links or join codes).
6. AI features and accuracy
AI-generated content — item lists recognized from photos, text read from labels, item identifications, interpretations of voice commands, and answers to inventory questions — is produced by machine-learning models and may be incomplete or inaccurate. It is provided as a convenience, not as a guarantee. Review AI output before relying on it, and independently record items of significant value or importance (for example, for insurance purposes). We are not responsible for losses arising from inaccurate AI output. AI features are optional and require your permission; see the Privacy Policy for what they send and to whom.
7. Plans and purchases
- Free plan. A limited number of containers per space, shown in the app, with unlimited items, locations, sharing, QR labels and exports, and a monthly allowance of AI snaps shown in the app. A space whose owner has Plus or Lifetime is not subject to the container limit. On the Free plan, photos are stored only on your device.
- Plus. An auto-renewing subscription, offered with monthly and yearly billing periods, that adds the paid features described in the app at the time of purchase (such as more containers and AI snaps, and cloud photo storage and sync).
- Lifetime. A one-time, non-recurring purchase that unlocks the paid features described in the app at the time of purchase for as long as the Service is offered, without a subscription.
- How you pay. Plus and Lifetime are sold only as in-app purchases through the Apple App Store or Google Play. The price and what is included are shown in the app and the store before you confirm. Payment is charged to your App Store or Google Play account at confirmation, and the store's terms apply to billing.
- Auto-renewal. A Plus subscription renews automatically at the end of each billing period, and your store account is charged for the next period within 24 hours before the current period ends, unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time in your App Store or Google Play account settings; cancelling stops future renewals and you keep Plus until the end of the period you have paid for. Deleting the app or your account does not cancel a subscription. If a free trial is offered, any unused portion ends when you purchase a subscription.
- When Plus ends. If your subscription ends, your account returns to the Free plan. Your inventory is not deleted, and photos already stored in the cloud remain in your space. If a space holds more containers than the Free plan allows, every container stays viewable, searchable, editable and exportable; only adding new containers is paused until you upgrade or the space is back under the limit.
- Restoring purchases. Use "Restore purchases" in the app, signed in to the same store account, to restore Plus or Lifetime on a new device.
- Refunds for in-app purchases are handled by Apple or Google under their policies — see our Refund Policy.
- Prices and plan contents may change in the future; changes never reduce what you have already paid for during a paid period, or a Lifetime purchase.
8. Your content
- You retain ownership of the content you put into the Service (photos, item lists, location details). You grant us a limited license to host, process (including with the service providers named in the Privacy Policy), and display that content to you, the members of your spaces, and — for labelled containers with the label viewer on — people holding the label, solely to operate the Service.
- Your inventory is kept until you delete it; it does not expire. You can export your inventory for free and delete your account at any time from Settings — see the Privacy Policy for details.
- On the Free plan, photos exist only on your device. You are responsible for your device and its backups; we cannot recover photos that were never uploaded.
9. Enforcement and termination
We monitor aggregate, content-free usage signals (counts of containers created and deleted, AI calls, and similar metrics) to detect abuse. If your use violates these Terms, we may — at our discretion and depending on severity — warn you by email, temporarily suspend your account, or terminate it. Where practical we will warn you first and give you a chance to respond, but we may suspend immediately when needed to protect the Service, other users, or to comply with law. Suspension blocks use of the Service but does not delete your data.
You may stop using the Service and delete your account at any time. If we terminate your account for a violation of these Terms, you may not be entitled to a refund except where the store's policy or the law requires one.
10. Service changes and availability
We may change, add, or remove features, and may discontinue the Service entirely with reasonable advance notice and an opportunity to export your data. We do not guarantee uninterrupted availability; the Service may be down for maintenance or for reasons beyond our control. Core features — browsing and searching your inventory, adding containers and items — are designed to keep working offline.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE, OR THAT DATA WILL NEVER BE LOST. KEEP YOUR OWN RECORDS OF ITEMS THAT MATTER TO YOU.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBL PUBLICATIONS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US $50. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
13. Indemnification
You agree to indemnify and hold harmless CBL Publications from claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.
14. Apple and Google
These Terms are between you and CBL Publications, not Apple Inc. or Google LLC, and we — not Apple or Google — are responsible for the app and its content. Apple and Google have no obligation to provide maintenance or support for the app. If you downloaded the app from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; your use of the app must also comply with the App Store's usage rules.
15. Governing law and disputes
These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Washington, and you consent to their jurisdiction. Either party may instead pursue qualifying claims in small-claims court.
16. Changes to these Terms
We may update these Terms from time to time. The "Effective" date at the top reflects the latest version. Material changes will be announced inside the app before they take effect; continuing to use the Service after that constitutes acceptance of the updated Terms.
17. Contact
Questions about these Terms: support@storagebuddy-ai.com.